Service for the complete line
One service partner for your entire production line. The specialists of the Sticomax Group align maintenance, spare parts and support, so your production keeps running.
An integrated line deserves integrated service. That is why our colleagues are ready for you with leading spare parts and service, so your production performs at its best.
Service at the highest level. Smile included.
A Sticomax production line consists of machines from different specialists within our group: shakers, augers and blanchers, conveyor belts and platforms, spiral freezers and stainless steel handling. Our service specialists know these machines inside and out, and during maintenance they also look at the line as a whole.
Wherever possible, we align the maintenance and inspections of the different specialists. This gives you one fixed point of contact, visits are combined smartly and the number of stoppages stays limited. With professionals who are happy to help you.
Service at the level of your production
Downtime is costly. That is why our service team is ready with the knowledge, the parts and the people needed to keep your line running.
24/7 helpdesk
In the event of a breakdown, you immediately have a specialist on the line who knows your machines. Day and night.
Spare parts from stock
Critical parts are kept in stock, so we can deliver quickly when needed.
Worldwide reach
Our machines run in more than 70 countries. Our service specialists come to you, wherever your factory is located.
Dedicated service specialists
A dedicated team that knows your line, your product and your people. That saves explanation and time.
Uptime packages
Preventive maintenance and inspections at fixed intervals, aligned with your production planning.
Training, diagnostics & support
We train your maintenance department, so minor breakdowns are resolved quickly and independently.
Known for service that makes the difference
The largest food producers do not just choose our machines. They stay with us because of the people behind them. Our spare parts and service teams are known throughout the group for their speed, expertise and commitment.
Because we design and build the machines ourselves, we know exactly which parts are critical. Together with you, we determine which spare parts should be kept in stock, at your site or ours. This prevents unexpected downtime and long delivery times.
From inspection to uptime
We inspect and maintain your line at fixed intervals, aligned with your production planning. This lets us spot wear before it becomes a breakdown.
Has your line stopped? Our helpdesk is available day and night. Where possible we help remotely straight away, otherwise a specialist will quickly be on your factory floor.
Original parts, delivered quickly. With our advice on critical stock, you can be sure the most important parts are ready the moment you need them.
With monitoring systems such as CentreQ, we track the condition of machines remotely. This lets us plan maintenance at the right moment: not too early and not too late.
We train your operators and technicians, on site or at our premises. A trained technician recognises problems early and knows when to call in our specialists.
We also keep older machines in top condition. With an overhaul or upgrade you extend the lifetime and lower the total cost of ownership of your line.
Has your line stopped?
We help immediately.
Need service or parts? We are here to help.
